Department Overview

The Global Technology organization designs, builds, and operates the platforms behind our global omni-channel experience. Within Global Technology, Global Cybersecurity Services (GCS) protects McDonald’s customers, crew, and brand by securing our digital ecosystem end-to-end.

The External Web Application and API Protection (E-WAAP) team is responsible for securing McDonald’s external web and API surfaces across web, mobile, and partner integrations using Akamai’s edge security platform (WAF, bot management, DDoS, CDN, and API security).

The Senior Engineer, Application & API Security is a key member of the E-WAAP team and serves as a technical lead for our Akamai-based web and API security platform. You will:

• Lead onboarding of new applications and APIs onto Akamai (WAF, CDN, bot, and API security capabilities).
• Design and tune security policies to protect against OWASP Top 10, API abuse, bots, and DDoS while preserving performance and user experience.
• Partner with product teams, developers, and cloud teams to embed E-WAAP into CI/CD and DevSecOps workflows.

This role reports into the G5 Manager, Application & API Security (E-WAAP) and will provide coaching and technical direction to G3 Engineers and G2/G3 Analysts as we in-source capabilities from our managed services provider.

Duties

Responsibilities & Accountabilities:

• Platform engineering & design

• • Lead the onboarding of new web and API workloads to Akamai, from discovery and architecture review to staging, validation, and production cutover.
  • Design and implement WAF, bot management, DDoS, and rate-limiting policies tailored to application risk profiles and business requirements.
  • Build reusable configuration patterns, templates, and reference architectures for common McDonald’s application types (e.g., marketing sites, e-commerce, APIs, partner integrations).
  • Use Akamai APIs, automation frameworks, and infrastructure-as-code (e.g., Terraform, Python, CI/CD pipelines) to manage configurations at scale.

• Security operations & tuning

• • Lead incident triage and investigations for WAF, API, and bot-related events; coordinate containment, tuning, and long-term fixes.
  • Analyze WAF and CDN logs to identify attacks, false positives, and evasion attempts; refine policies, exception sets, and custom rules.
  • Collaborate with Security Operations, Threat Intelligence, and product security teams to map emerging threats into new or updated rulesets.
  • Drive continuous improvement in detection quality, block rates, and false-positive reduction while maintaining performance SLAs.

• Dev & automation focus

• • Partner with developers to integrate Akamai security checks into CI/CD (e.g., automated policy promotions, pre-prod validation jobs, automated regression checks).
  • Develop internal tools and scripts (Python, Bash, TypeScript, etc.) to streamline common workflows (policy cloning, bulk updates, configuration linting).
  • Provide technical requirements and guidance into product roadmaps for observability, logging, and security analytics.

• Governance, metrics, and leadership

• • Own platform health and risk metrics (coverage, rule adoption, false positives, incident volume, MTTR) and present them regularly to leadership and stakeholders.
  • Lead operational governance forums with product teams to review posture, tuning backlog, and upcoming changes.
  • Mentor and coach G3 Engineers and Analysts; provide guidance on investigations, change reviews, and documentation.
  • Contribute to and lead updates of SOPs, intake processes, runbooks, and standards for Akamai and E-WAAP.

Qualifications

• Bachelor’s degree in computer science, Engineering, Information Technology, or equivalent experience.

• Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams.
• Experience working with large-scale, global, high-availability platforms (CDN, edge, or cloud) where performance and latency are critical.
• Prior experience with Akamai APIs, NoName, WallArm, Terraform, or other infrastructure-as-code tools for managing Akamai configurations at scale.
• Familiarity with SIEM/SOAR tools and log analysis for WAF and CDN events.
• Industry certifications in security or cloud (e.g., CISSP, CCSP, GIAC, cloud provider security certifications, Akamai Certification/training).