Medchart is building the world’s most comprehensive marketplace of patient-owned health data, delivering unparalleled access to a comprehensive view of patient health. We are rapidly evolving our patient-centric, explicit consent-driven platform with unique machine learning capabilities to empower patients and their agents with new, actionable health insights.
We’re looking for an AHIMA certified Health Information Management Specialist to join Medchart’s Records Processing team. You will be responsible for Releasing medical records to patients and 3rd party requestors with proper authorization. You will perform quality control checks to monitor for correct patient name, account number, medical record number, and document titles. You will ensure that we are always providing accurate and complete records.

The ideal candidate has strong oral and written communication skills and is able to, "think on your feet". You are a confident and motivated self-starter and have a desire to bring positivity and a greatly rewarding experience to our clients and health care providers. You thrive in a fast-paced, goal-oriented team setting, and are ready to take on the challenge of meeting and exceeding daily and weekly targets. You understand the importance of patient confidentiality and make it a top priority in everything you do.

Our Health Information Management specialist will report directly to our Senior Operations Manager as a core member of our Records Processing department.

Roles and Responsibilies

• Retrieves records and releases information to patients and 3rd party requestors
• Ensures valid authorization in conjunction with HIPAA and state regulations.
• Validates that the medical records to be released are complete, accurate, within the required timeline, and in compliance with the State and Federal guidelines.
• Maintain working knowledge of up-to-date HIPAA and State regulations for release of information.
• Maintains a high level of confidentiality regarding patient protected health information; reviewing and checking documents to ensure completeness and accuracy.
• Documents all requests, written or verbal, and the status of each request in an electronic tracking system as required by established procedures.
• Prioritizes requests following section-established priorities as well as those mandated by State law.
• Take inbound calls from requesters and health care providers to answer questions and provide excellent customer care
• Provide world-class customer service
• Maintain the highest standards of privacy, data quality, data integrity, confidentiality, and security

Required Skills and Experience

• 2-3 years of work experience in as a health information management specialist / law clerk / medical office assistant
• College diploma or higher
• AHIMA certification
• Exceptional written and verbal communicator
• Experience with Medical terminology
• Understanding of HIPAA and State regulations for release of information
• Demonstrated behaviors that reinforce Medchart values: Hunger, Humility, and Care
• Based in Texas/Remote applicants welcome (note - applicants must be located in the United States)

What Medchart Offers

• An opportunity to have an outsized impact at an early-stage technology company focused on solving critically important and valuable consumer healthcare data challenges
• Amazing culture powered by an inspired, highly collaborative team that believes in Medchart core values: Hunger, Humility, and Care
• Highly competitive compensation and benefits in a rapidly growing, mission-driven, early-stage company
• Mandatory Holiday shut-down periods
• Remote work opportunity

Note: Successful candidates will be asked to undergo a background check.
Medchart is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.

Medchart provides accessibility accommodations during the recruitment process. Should you require any accommodation, we will work with you to meet your needs.

**PLEASE APPLY DIRECTLY ON OUR WEBSITE: https://jobs.lever.co/Medchart/944415e4-a493-4bf3-a6d3-f371c53e7f09

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Medical Records: 2 years (Required)

Work Location: Remote