Brooksource reviews

3.8

59% would recommend to a friend

(615 total reviews)
avatar

John Causa - President

96% approve of CEO

60% positive business outlook

Brooksource has an employee rating of 3.8 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brooksource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

615 reviews
5.0
Dec 18, 2017

Account Executive

Recommend
CEO approval
Business Outlook

Pros

I have been with Brooksource for 2 years now and I joined after graduation. I did work at other companies throughout college (both Fortune 500 and smaller) and feel like I am able to make a good comparison. I chose Brooksource simply because of the Minneapolis Market Director. I truly didn't care if they were selling vacuums or IT Staffing, I just wanted to be a part of what he was building. To this day - the reason I chose the job is still the same and more. Brooksource is a growing company and allows individuals to be challenged at an early age. Yes - Brooksource is an IT Staffing company and there are plenty of opinions on that. There are a million of competitors, a lot of negative connotation towards staffing and there can be high turnover. I look at this as a challenge and something Brooksource lets every person embrace. It doesn't matter where you are or what you do, there will always be something you don't like, or people don't agree with. This company allows you to be challenge the status quo of “staffing” and challenges me more than I can ever thank them for. No one can predict where they will be 5-10 years ahead, but I can promise you that Brooksource has allowed me to grow rapidly as young professional and taught me how to “fail” and that is something I don’t think all companies embrace. If you are someone who wants to learn a lot and be challenged, Brooksource is an option for you I would explore. The last thing I will add is how impressive the Brooksource leadership team is. Whether it be the market director, regional director, VP or President, they all make time to help and talk with you. My first ever conversation (outside of Minneapolis) was with the Brooksource VP of sales. I will confidently say that there is not a better leadership team out there who truly puts their people ahead of themselves.

Cons

There are always going to be cons at any company you are a part of. The biggest con (which is also a pro in my eyes) is the challenge of IT Staffing. As I mentioned in the pros, there are a million competitors, plenty of negative outlooks and people who don't view the industry as a great one. Brooksource is here to change that and if you are up for that challenge - it’s a fantastic way to try. This job also isn’t an 8-5 job. To some, they may view this as a con. To me, its an opportunity that is given by Brooksource to work your tail off and set your career up for success early on in your career. There will be plenty of times that we celebrate our success’s but keep in mind – we are a sales company and if you aren’t working to better yourself and the company, someone else will be. Take as you will – but the challenge that presents is what keeps me waking up in the morning.

1.0
Dec 5, 2017

You'll live to work, not work to live

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Has a strong training program for recruiters and sales 2. Can be an easy transition from the party lifestyle of college into the real world 3. If you drink the company kool aid you can be running an office in a couple years 4. They invest in technology and tools.

Cons

1. Turnover: You'll be told that they have the lowest turnover rates in the industry but it's a false statement. The majority of people don’t stay here for too long-- if you make it to your three year anniversary without quitting or being fired then you're one of the few in your training class. And most people don't leave because they "aren't cut out for staffing" like the company says. Typically it's due to office politics, long hours, and a lack of capable growth. This is evident by the average company age of 26. One of the ways they keep people there for longer than a year is through scare tactics. They make their employees believe that Brooksource is as good as you can get when it comes to the work environment at other staffing agencies. They are quick to speak negatively about every other staffing firm. 2. They target kids fresh out of college or with little to no experience for a reason-- it's an immature culture that focuses on partying, working long hours, and lots of mandated events outside of work. The tenured people in the company still act like they are in college. This will not be a good place if you care about having a life outside of work and growing as an adult. 3. They preach the company is like a family -- which is true if your family is dysfunctional, secretly hate each other, talk behind each others backs, and play favorites. Depending on your office, you'll more than likely be micromanaged, belittled, led on about the growth you may or may not ever see, and criticized for wanting to have a personal life outside of work. 4. They say the hours are 8-5 but they praise people who are in the office just to be seen-- even if it means staying late at night and not working efficiently. Realistically, your hours will be 7:30/7:45 - 6. And don't forget about mandated events that last till all hours of the night. If you try to go home before 11 pm when out at a work event you'll probably be talked about behind your back as soon as you leave. 5. They boast having one of the best commission plans in the industry (to make up for their absurdly low base salaries) but in reality they fall short from their competitors in both areas. And to make it worse, there's no type of negotiating your salary-- everyone is paid the same amount depending on your role. Their base salaries for high cost of living areas like Chicago or NYC are almost unlivable so you depend 100% on your commission, help from parents, or a part time job. 6. The leadership in the company comes from exclusively internal growth-- which is a selling point they use when hiring. 100% organic growth sounds exciting but it doesn't take long to see that, due to their lack of outside views and experience, their leadership only knows the "Brooksource way" which hinders their ability to grow as a company. It also leads to an extreme amount of favoritism within offices. They'll promote based off who is buddies with management/who has bought into the cult-like company culture -- not based off of work ethic/success. 7. The company still operates like a start up when it comes to the Recruiter/Sales relationship. They view "going into sales" as a promotion and treat the recruiters as such. Even if you're a successful recruiter, you'll still have sales people acting like they're your boss. The lack of equality in sales/recruiters is systemic to the point of having different compensation plans for recruiters and sales-- sales receives a higher commission plan. They have attempted to satisfy the frustration recruiters have expressed by creating Team Leads and Regional Recruiting Managers but in reality it's just another layer of micromanagement. There is also an obvious favoritism when it comes to enforcing metrics/activity between sales and recruiters. 8. A lack of professionalism across the company is rampant. You will constantly hear inappropriate jokes and behavior happening in the offices. If you express any type of discomfort with this then you're labeled as lame/boring/not fitting in with the office. And forget their "open door policy" -- if you come forward about anything bothering you then you can be sure it'll impact your potential within the company. The lack of professionalism isn't limited to in the office either. It's even more prevalent at company events and parties where you will be forced to partake in excessive drinking. It's honestly a shock that this company hasn't been sued over an HR issue yet.

1.0
Apr 6, 2021

Stay Clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None- literally nothing. This place needs a makeover.

Cons

This is hands down the worst place to work for -- ever. If you're a person of color, you'll receive little to know respect. If you ever run into an issue with a white co-worker, the staff always sided with the white employee no matter how rude or obnoxious the person is much less give you any credit for your work. Not only this, the staff is entirely quicker to fire POC while others are rewarded for disrespect towards people of color and people with disabilities. There is 0 accountability, unless you are a POC. The company find loopholes for this behavior and takes advantage of people who don't know their rights.

avatar
Brooksource Response
5y
Hello! Thank you for sharing your experience in this review. We are always looking for feedback, positive and negative, because we know there are always things we can improve on as a company. That being said, we do want to address some of these concerns. We do not know what your role was with the company, but regardless of whether or not you were a consultant or an employee, we strive to create an environment for both consultants and employees that is positive, welcoming, and safe for people of all backgrounds. We apologize that this was not your experience. As a company, we value diversity and inclusion and we are making serious efforts every day to prioritize this and ensure that we are creating a safe space for all. One of the ways that we have been doing that is through employing our new Director of Diversity and Alumni Engagement, who is working extremely hard to address the importance of inclusion in the workplace through new initiatives and company-wide diversity workshops. The work that we are doing does not stop there, but this is a small glimpse of the efforts we are making to ensure that all people feel respected, included, and treated equally. If you would like to take the opportunity to discuss your experience further, we invite you to please reach out to us at success@eightelevengroup.com so that we can ensure that we are addressing these issues properly.
Viewing 1 - 3 of 615 Reviews

Glassdoor has 934 Brooksource reviews submitted anonymously by Brooksource employees. Read employee reviews and ratings on Glassdoor to decide if Brooksource is right for you.