1.Tell me about yourself. What do you do in your current position/role? 2.How do you feel you will manage your commute to work everyday? 3.How do you feel about moving into a more technical role? 4.How would you feel taking instructions when you feel you could do a better job being in charge? 5.How do you deal with conflict within your team? 6.Why are there no SLAs where you currently work? 7.Where do you see yourself in 5 years' time? 8.What do you feel you would bring to the team? 9.How would you deal with a customer asking for help with software outside of your remit?
1st Line Support Interview Questions
183 1st line support interview questions shared by candidates
Why did I want to work for Deloitte?
What's an ip address?
A simulation of how I would talk a customer into setting up a phone and broadband that had been left on their premisis.
What experience do you have in customer facing roles ?
- Difference between an RJ11 and RJ45
What is your favourite drink
What have you already done under pressure?
What attracted you to the role
How would you deal with so eone shouting down the ohine at you
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