Customer Service Representative applicants have rated the interview process at Aberdeen with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Aberdeen overall takes an average of 31 days.
Common stages of the interview process at Aberdeen as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 1 day. I interviewed at Aberdeen (Edinburgh, Scotland) in Jul 2022
Interview
Efficiency at its finest. Like an abattoir. Moo. Got the job along with a huge group, who knows who is still there. High turnover, grunt admin work. Easy pay , put in headphones and pray for a quick finish.
really lovely interview with some role play questions, the staff were really friendly and accommodating. walked through my cv and gave me a tour of the building afterwards. offer came in an hour after the interview.
I applied online. The process took 1 week. I interviewed at Aberdeen (Edinburgh, Scotland)
Interview
I applied on the Abrdn website and within a week of applying, received an email to interview via Microsoft Teams.
They asked me roughly 5 questions and advised me if I was successful for the next interview stage (which is a group task) I would know between 24-72 hours however, I have not heard back.
The interview is very formal.
They advertise the job to be back office and telephony based but I was told in the interview it was 100% telephony based work.
They do offer working from home but advised it is only 1 day a month.
Interview questions [1]
Question 1
Why have you had a couple of jobs over the past few years?
Tell me a time you had to overcome a challenge, what was the challenge, how did you tackle it, what would you do differently if you had this challenge again?