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      Customer Success Manager Interview

      Mar 31, 2026
      Anonymous Interview Candidate
      London, England

      Other Customer Success Manager Interview Reviews for Adobe

      Customer Success Manager Interview

      Dec 3, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Adobe (London, England) in Dec 2025

      Interview

      I had three rounds of interview for an hybrid position. The third one was with three people, being one of them the Manager I would work with. This woman was not nice at all

      Interview questions [1]

      Question 1

      tell us about a time you had a problem with a customer
      Answer question

      Application

      I applied through college or university. The process took 4 days. I interviewed at Adobe

      Interview

      Cv shortlisting followed by face to face interview which included non technical questions, scenario based & cv based. Interview lasted upto 30 minutes. Cv shortlist on basis pf academics since fresher role it is

      Interview questions [1]

      Question 1

      Basic Hr questions & customer related scenario based questions
      Answer question

      Customer Success Manager Interview

      Jun 26, 2025
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Adobe (Toronto, ON) in Jun 2025

      Interview

      I had one screening call and then an interview with a potential peer which went really well. I then had an interview with the hiring manager who introduced themselves and then stated they were retiring and I was not going to work with them. They then went on to speak about themselves for 10-15 mins, when I went into my presentation I was cut off several times which stopped me from going into my pros, cons and how I cover all parts of my experience and transferable skills. They then had a hard stop because of a meeting which really stunted the conversation. I then waited two weeks with follows up in between with the recruiting manager who was typically very responsive just for them to give me a rejection because of a 'person with closer experience' even though I had all the experience needed and no real feedback.

      Interview questions [1]

      Question 1

      Asked about book of business, this is all they seemed very interested in.
      Answer question
      1