quick and very average interview process for the amazon customer service representative role. multiple rounds of interviews with different team members. did not accept an offer as it was not the right fit
Accepted offer
Positive experience
Average interview
Application
I applied online. I interviewed at Amazon (Fortaleza, Ceará) in Sep 2024
Interview
Teste técnico sem entrevista , bastantes perguntas sobre cultura e modo de pensar , o teste durou cerca de 1 hora por possuir avaliação de atendimento
ele simulava um atendimento real
Interview questions [1]
Question 1
O que você faria se seu chefe pedisse a você para resolver o problema da cliente
Les entretiens chez Amazon se concentrent principalement sur des questions comportementales, qui te demandent d'utiliser la méthode STAR (Situation, Tâche, Action, Résultat) pour illustrer tes expériences et montrer que tu correspondes aux principes de leadership d'Amazon.
Interview questions [1]
Question 1
Si votre manager direct vous demande quelque chose et que vous n’êtes pas d’accord, comment réagissez-vous ?
loop interview is challenging; hiring interview is relatively easy. be sure to prepare loop interview very carefually. prepare at least 6-8 storys to make sure that can meet every lp.