Technical Support Engineer applicants have rated the interview process at Amazon Web Services with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 42% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 21 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Amazon Web Services overall takes an average of 35 days.
Common stages of the interview process at Amazon Web Services as a Technical Support Engineer according to 12 Glassdoor interviews include:
Skills test: 25%
One on one interview: 21%
Phone interview: 17%
Group panel interview: 13%
Personality test: 13%
Presentation: 4%
Background check: 4%
Other: 4%
Here are the most commonly searched roles for interview reports -
I interviewed at Amazon Web Services (São Paulo, São Paulo)
Interview
Processo bem complexo, muitas etapas, difícil passar! Porém filtra bem a qualidade dos candidatos. Necessário estudar bastante para passar e manjar bem do inglês pois todo o processo envolve etapas em inglês, desde o RH até a entrevista com gestor
I interviewed at Amazon Web Services (Herndon, VA)
Interview
It was very technical driven and the recruiter digs deeper into your answers to gauge your understanding. I thought the questions would be more high level, so I wasn't prepared.
The AWS Technical Support Engineer interview process typically begins with an online application followed by an initial recruiter screening to assess your background and interest. If shortlisted, you'll proceed to a technical phone interview focusing on troubleshooting, Linux/Windows systems, networking, and AWS services. Successful candidates are then invited to a virtual or onsite loop, which includes multiple interviews assessing problem-solving skills, customer obsession, and technical depth through scenario-based questions. You may also be given a technical assessment or written exercise to evaluate your communication and analytical skills. The final decision is based on overall performance, alignment with Amazon Leadership Principles, and team fit.
Interview questions [1]
Question 1
Can you walk me through how you would troubleshoot a situation where an server instance is not responding