I applied online at the recommendation of an existing employee. I received a call from the company asking if I would be interested and offering to setup an interview. I was brought in for an interview with the Director of Sales & Marketing or Sales & Support. In addition, a Senior Guest Services Rep was present. They had very structured questions, very specific to Backroads. I found some of them difficult to answer with no background in their procedures and policies. They all came from a check list the director had. The Senior Rep never spoke, smiled, or in any way participated. It was weird to know someone so cold was in a senior service role. There was an easy Math test. He said, "People ask if they can use a calculator. I guess you can but it's pretty easy." All of the questions were easy percentage conversions, exchange rates, and price differentials. Not using a calculator seemed like a pointless exercise. They said they'd get back to me the following Wednesday and the training would start the Monday after that. I indicated the short time frame would not work for me but would love to work there if they could adjust. I was called the on Tuesday. They had moved on with more qualified candidates.