I applied online. The process took 2 months. I interviewed at California Department of Motor Vehicles (Sacramento, CA) in Apr 2022
Interview
3 panel interview lasting about 30 minutes. Graded. They will ask you standard questions about past experience and times you dealt with a bad customer or change was returned in error.
Interview questions [1]
Question 1
Name a time when a customer was upset and how did you handle the situation?