Customer Service Representative applicants have rated the interview process at Concentrix with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 534 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 534 Glassdoor interviews include:
Skills test: 15%
Phone interview: 14%
One on one interview: 14%
Background check: 11%
Personality test: 11%
IQ intelligence test: 10%
Presentation: 9%
Drug test: 8%
Group panel interview: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
Applied for a position completed assessment awaiting PC test i’m waiting for recruiter to confirm specific requirements as well as if the position provides equipment, not listed in the posting
Application
I applied online. The process took 1 day. I interviewed at Concentrix
Interview
The interview process is pretty straightforward:
Assessment > HR interview > Final interview
It's easy but it took so long to finish. Started early morning, and it's already night when we finished.
The interview process at Concentrix involves an initial HR screening to discuss your background, availability, and communication skills. This is followed by one interview round with a hiring manager focusing on role-specific knowledge, problem-solving and customer handling scenarios. There was a short assessment or skills test.