User Operations Analyst applicants have rated the interview process at Dropbox with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 47% positive. This is according to Glassdoor user ratings.
Candidates applying for User Operations Analyst roles take an average of 13 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Dropbox overall takes an average of 21 days.
Common stages of the interview process at Dropbox as a User Operations Analyst according to 5 Glassdoor interviews include:
Phone interview: 36%
Skills test: 27%
Presentation: 18%
Other: 9%
One on one interview: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Dropbox
Interview
I applied online and was asked by a recruiter to schedule a first-round interview with a senior member of the User Ops team. I had a overall negative experience, as the recruiters were very non-responsive and curt--especially for a startup company. In addition, my interviewer seemed very unimpressed with any of my answers, even though most of the interview was spent discussing a time-intensive assignment that had to be completed prior to the discussion.
My experience has been very negative compared to the other tech firms (Google, Amazon) I've interviewed with.
Interview questions [1]
Question 1
Why did you choose the college you went to? And the major?
I applied through an employee referral. The process took 2 weeks. I interviewed at Dropbox (Austin, TX)
Interview
I was contacted by a member of the User Ops team after submitting an application+internal referral; went through an initial phone screening interview where i was asked very typical questions posted by others (why did I choose my school, why Dropbox, what would I improve, favorite part, most used feature, no toaster question). A few days later, I was extended an in person interview at Austin. Very accommodating, went at the end of a week, interview was early afternoon, out after about 2 hours and talking to 4 team members+recruiter. Very relaxed process, not intimidating, people seemed interesting and the office was very laid back. Mix of process and personal questions (explain technical aspects simply vs. personal details)
Interview questions [1]
Question 1
The most difficult question is probably to explain their technology simply, such that a child or Luddite would understand. They are definitely looking for thought process and logic, and want you to explain as much out loud, while staying relevant and clear. Try to think this one out beforehand!
I applied online. The process took 1 week. I interviewed at Dropbox in Mar 2014
Interview
Applied online which required a Dropbox account. Was contacted by email to schedule a phone interview. They use a single email address for all communication seemingly to shield unwanted contact. Once it was scheduled, I was emailed a spreadsheet of a sample set of ticket IDs, unix epoch times, and two letter country codes (which over half were blank). I wrote a script to convert the times and country codes to a human readable format, then organized the data to show number of tickets for every country on every day within the sample set. Created an Excel spreadsheet and made charts to visualize the data and then made a one page summary of my analysis. During the phone interview, it was made apparent to me that the interviewer did not review my spreadsheet and went only by my summary. I recapped my summary trying to give an estimation of how to organize their team with such poor data. It was very uncomfortable to make any recommendation as there's no indication of how their team is run. Interviewer seemed to stick to a well-rehearsed script, even when an introduction about themself. A day later, I was told they were not moving forward.
BTW the source data and 'detailed' analysis is on github. Save your time and just use that, because they obviously don't value your time.
Interview questions [1]
Question 1
What inspired to go to your school of your choice?