Customer Support applicants have rated the interview process at Embark Veterinary with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 52.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 37 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Embark Veterinary overall takes an average of 35 days.
Common stages of the interview process at Embark Veterinary as a Customer Support according to 2 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Drug test: 14%
IQ intelligence test: 14%
Group panel interview: 14%
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I applied online. The process took 2 months. I interviewed at Embark Veterinary in Jun 2020
Accepted offer
Positive experience
Easy interview
Application
I applied online. The process took 2 weeks. I interviewed at Embark Veterinary (Boston, MA) in Dec 2019
Interview
Quick and easy! Once they decided they liked me as a candidate I completed a phone interview, then an in-person interview within a week, and had an offer within a week after that. I then started a week later. 3 weeks from the first call to start date. I started part-time and was offered a full-time position in less than a month.
Interview questions [2]
Question 1
The interview was more conversational than a series of questions. It was me, a CS Rep, and the Manager. We talked about our love of dogs and my interest in learning more about genetics. We talked a lot about other customer service-type jobs and being an athlete and how those experiences translate well into a career in customer support. Very enjoyable interview!! We all knew right away that it was a great fit and they were comfortable telling me as much.