Front Desk Agent applicants have rated the interview process at Hilton with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 10 days to get hired, when considering 101 user submitted interviews for this role. To compare, the hiring process at Hilton overall takes an average of 20 days.
Common stages of the interview process at Hilton as a Front Desk Agent according to 101 Glassdoor interviews include:
One on one interview: 31%
Drug test: 14%
Background check: 12%
Phone interview: 12%
Skills test: 8%
Personality test: 7%
Presentation: 6%
Group panel interview: 4%
IQ intelligence test: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
The interview process just asked about relevant skills and how to apply tohenm to tjhe job. The interview was fast and very easy, especially in this job market, etc. etc.
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Interview questions [1]
Question 1
How would you handle a guest upset with their room?