Account Executive applicants have rated the interview process at ServiceNow with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 51.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Executive roles take an average of 58 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at ServiceNow overall takes an average of 28 days.
Common stages of the interview process at ServiceNow as a Account Executive according to 9 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 17%
Group panel interview: 14%
Drug test: 14%
Presentation: 11%
Skills test: 9%
Background check: 9%
Other: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
The process took 4 weeks. I interviewed at ServiceNow
Interview
Very poor information from recruiter. The recruiter was unavailable most of the time when I was trying reach him. I didn’t receive comprehensive information about the preparation like I received in other big tech companies. I highly recommend you to be very careful with informations that you are receiving during recruitment process. Don't feel shy to ask the same question 10 times. And better do this with different people. In the other way you can feel like an idiot by being misinformed. That was really poor recruitment experience.
Interview questions [1]
Question 1
- describe relevant business case to relevant business challenge
very good process, and everyone was very quick to reply and not leave me in the dark. Top Tier company. Highly recommend them if you can get in the door.
I applied online. The process took 3 weeks. I interviewed at ServiceNow (London, England) in Mar 2025
Interview
The interview process was four stages. Recruiter screening, Hiring Manager interview, Senior Sales Manager interview, and then Panel Interview.
I thought the whole process was run really well and efficiently. From recruiter screening to receiving the offer was just under three weeks.
There was slightly less support from the recruiter than I've experienced with other interview processes, however, that felt intentional (they were looking for how candidates interpret briefs and requirements) and they were incredibly transparent whenever I asked any questions.
The panel interview was a great experience. I presented to two Senior Sales Managers and the Sales Director. They were engaged completely from start to finish, and were completely open to answering any of my questions - it ended up feeling like a great two-way conversation and they were providing feedback as we went along, which was hugely appreciated and isn't always the case in panel interviews.
If it wasn't for receiving an offer from a dream organisation of mine to work at, I would have accepted the offer (and nearly did), as it would be a great company to work at.
Interview questions [1]
Question 1
Walk me through an opportunity that you closed, from prospecting through to close.