Weird, asked too much personal questions that made me uncomfortable, such as what car do I drive? It made me not apply for a while and wonder how managers get hired or promoted
I applied online. I interviewed at Staples in Oct 2025
Interview
I went through an initial interview (1 out of 2), which focused on basic questions like availability, work hours, prior experience with retail or customer service, and physical requirements (such as lifting a certain amount of weight). The store manager wasn’t available that day, so the initial interview was handled by the sales manager. The store manager selected the best candidates from the first round of interviews to continue to the second round, which I didn't make it to. The second interview seems it’d be more in-depth and challenging than the first, which was quite easy.
Interview questions [1]
Question 1
The thing they focused on the most was my availability. Second was my prior experience dealing with customers and doing conflict resolution.
I applied online. The process took 1 day. I interviewed at Staples (Fremont, CA) in Jul 2025
Interview
Really simple asked about customer service experience, situational question about upselling and availability. Didn’t bring in a resume just had a one on one interview with the store manager. Waited for about twenty minutes for someone to come see me though.
Interview questions [2]
Question 1
Tell me about your experience in customer service?