Customer Service Representative applicants have rated the interview process at Yardi Systems with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 23 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at Yardi Systems overall takes an average of 22 days.
Common stages of the interview process at Yardi Systems as a Customer Service Representative according to 33 Glassdoor interviews include:
Phone interview: 20%
Group panel interview: 14%
One on one interview: 14%
Background check: 14%
Skills test: 12%
Presentation: 10%
Personality test: 5%
Drug test: 5%
IQ intelligence test: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Yardi Systems (Santa Ana, CA)
Interview
There were a series of meetings where you meet with the Team Leader and ultimately the department manager. Many of the questions ask you to provide specific examples of situations encountered.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond when providing customer service
I applied through a recruiter. I interviewed at Yardi Systems (Santa Ana, CA) in Aug 2025
Interview
It is a two part interview process. One initial typical interview and the second involves a presentation in front of leads and directors. Presenting is part of the job, so the second part ensures you're ready for that aspect.
Interview questions [1]
Question 1
They ask about your organizational skills and how you prioritize tasks.
The people were very nice, it was a two-interviews process - a ten minute phonecall and then an hour for the interview with the department manager. It took a while for them to review my application, but acter the callback it was a speedy process.