Are you flexible enough to work during night shifts?
Call Center Customer Representative Interview Questions
528 call center customer representative interview questions shared by candidates
Do I think watching pornography on work computer is OK sometimes? (or something to this nature) Is it OK to sometimes pass around racial or sexual jokes or emails at work? Do I flirt or put my hands around someone at work I may be sexually attracted too? Ridiculous questions, uncomfortable. I was beginning to wonder where and what I was really applying to. I have never had this experience at a job let alone final expenses insurance claim position.
What Call Centre Experience do you have?
Why do you want to work here?
Am I comfortable talking with people?
A series of "What does your manager say about your (skills, qualifications, and abilities)?" questions.
How would you handle irate customers?
They asked me to tell about my self
Personality quiz, did I feel I had good phone etiquette, how well did I handle irate customers, how did I handle irate customers?
They asked personal questions and qualities of what you have that can bring to the company.
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