Name a time when you have encountered a customer who did not agree with a decision you made?
Catastrophe Adjuster Interview Questions
44 catastrophe adjuster interview questions shared by candidates
Do you have your Adjusters License? Are you able to be deployed when called upon? Are you licensed in any other states outside of your home state. Are you certified in Fire Property and Casualty? Are you certified in Auto Adjusting? Are you willing to have your Background checked?
Q: What is the Xactimate code for a Ceiling and The code for Insulation.
Pretty typical questions
Name a time when you went out of your way to receive training or insure future learning?
If you are licensed and have your I-Car certification.
Name 3 instances in the past where customers created a difficult situation and how you resolved it.
Behavioral questions using the STAR method. (I think it was about helping a frustrated customer.) There are also a few scenario questions focused on time-management. Like how you would manage your work day, task-prioritizing, etc.
How comfortable are you to with changes at workplace?
Do you like to travel?
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