Why did I apply to attentive?
Client Support Representative Interview Questions
79 client support representative interview questions shared by candidates
They ask some standard trivia brain teasers. The point is to show your problem solving ability.
Why do you want to get involved with Original Content Marketing?
Didn't ask questions as much as explained what it was they did. Quickly learned that the position was NOT AT ALL as advertised and was in fact for door-to-door fundraising campaigns. Nothing at all wrong with that, but advertise the role accordingly. Door-to-door fundraising DOES NOT share the same responsibilities as those associated with a Client Support Representative role. Luckily I found others voicing similar concerns on Glassdoor when researching the company, and therefore was mentally prepared to be told it was, in fact, a door-to-door role.
When was a time that you put the team's needs above your own?
Imagine that I (the interviewer) were your friend, and I let you borrow my bike, but the bike gets stolen. How would you break the news to me?
Any experience with heated customers and what did you do?
How to do basic troubleshooting steps.
- What I knew about their company and why I wanted to work there? - What was my technical experience? - What was my customer service experience? - Strengths/weaknesses - Etc.
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