What have you done to keep up with technology since your last position?
Customer Support Technician Interview Questions
26,258 customer support technician interview questions shared by candidates
You arrive to work at the start of your shift and notice work area has bodily fluids and small amounts of blood splatter; what do you do first?
How would you handle a system outage?
I was asked the basic process of O&P sample from start to finish.
How to handle multiple people, each with a high-priority problem.
How would I react in a conflict with another employee.
How would I handle a difficult Doctor upset over instrumentation not being ready?
Only one off the wall question: "What is your favorite FASB pronouncement and why?" I wasn't prepared for this one, but it didn't seem to have a negative impact on my interview.
Have you taken a Biochemistry or Molecular Biology course? since this is a chemistry lab that works with biological specimens, knowledge of the content in these courses is invaluable
How do you handle a support request from the CEO whose email is not functioning when you are already entrenched in another support issue that affects the whole company?
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