How would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?
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How would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?
She was very interesting in my handling of problematic clients. The question was open ended, and phrased "Tell me about a time where you had to deal with a difficult client, how you reacted, and how you resolved the issue"
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