Explain the concept of a hard drive and memory to a really old lady and what does it mean if a hard drive crashed?
Operations Agent Interview Questions
322 operations agent interview questions shared by candidates
Not unexpected, just I think they like to let people waste their time
How can you provide great customer service?
Tell me about a time you faced a difficult challenge and how did you deal with it.
You worked at an accounting firm?
What will you do if a customer is upset that his device isn't ready for pickup? (GM QUESTION)
- Tell me about yourself. - What do you know about the company? - Have you worked night shifts before? - What 3 skills are essential for customer service? - What CRM software do you use? - What can you bring to the team?
How would you handle having to talk to a very overweight person who would have to buy a second seat because of their size and inability to fit into regular seating?
The most difficult questions asked was the particular information as it relates to the job and learning the information as it relates to the job.
If you attempt to power up a client's computer and find it does not POST, what is the most likely cause for failure?
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