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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,072 technical support interview questions shared by candidates

In a Unix environment what are the top 3-5 considerations for performance monitoring a Java application that has access to a local Oracle instance (located on the same server). Please be as specific as possible (i.e. commands, locations, etc.)
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Technical Architect

Interviewed at AT&T

3.4★
Mar 18, 2009

In a Unix environment what are the top 3-5 considerations for performance monitoring a Java application that has access to a local Oracle instance (located on the same server). Please be as specific as possible (i.e. commands, locations, etc.)

It wasn't really difficult. If you know the cookie cutter questions, you can easily walk through this interview. I have added a question when I interview people: What is your passion when it comes to business analysis? Why do you want to be one?
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Technical Business Analyst

Interviewed at Caidan Management Company

4.3★
Apr 14, 2014

It wasn't really difficult. If you know the cookie cutter questions, you can easily walk through this interview. I have added a question when I interview people: What is your passion when it comes to business analysis? Why do you want to be one?

I have reviewed your resume but would like to ask you to begin by giving me an overview of your education as they relate to this position and why you are interested in this position. Please elaborate on your project listed on your resume. What were your major responsibilities in that ? Did you made the project? If yes then tell what you have done in the project ?
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Technical Support Engineer

Interviewed at Oracle

3.6★
Jul 18, 2012

I have reviewed your resume but would like to ask you to begin by giving me an overview of your education as they relate to this position and why you are interested in this position. Please elaborate on your project listed on your resume. What were your major responsibilities in that ? Did you made the project? If yes then tell what you have done in the project ?

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