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Customers Bank

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Customers Bank reviews

2.8

40% would recommend to a friend

(169 total reviews)
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Jay S. Sidhu

49% approve of CEO

46% positive business outlook

Customers Bank has an employee rating of 2.8 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

169 reviews
1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to complex financial processes and systems.

Cons

There's a lot going on at all times, which isn't necessarily a bad thing. The issue is that those moving pieces don't always align the way they should. You'd be working through something expecting the next step to connect logically, and then it just... doesn't. So now you're pausing, rechecking, asking questions, trying to piece things together. And while you're doing that, more things are coming in. It becomes this cycle where you're constantly trying to keep up while also figuring things out on the fly. And you start thinking... shouldn't this be more streamlined than this? Because it doesn't feel like it. It feels like everything is slightly out of sync all the time. Not enough to completely break things, but enough to make everything harder than it needs to be... repeatedly.

1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Better benefits and healthcare I guess. Nothing much to say here really.

Cons

We were relentlessly scrutinized and criticized like we never did anything right! While we work tirelessly and couldn’t even take a proper break! The long hours and management treatment were brutal! I wouldn’t recommend anyone to work here even my worst enemy!!

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive, and represents the work I do

Cons

Not enough feedback from around the organization

Viewing 1 - 3 of 169 Reviews

Glassdoor has 179 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.