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Amazon Web Services

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Burnout culture, uninspired leadership - Software Development Manager Amazon Web Services Employee Review

1.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

High compensation, strong engineering discipline, and security-first mindset. You’ll work alongside some of the smartest and most driven colleagues in the industry.

Cons

The culture is deeply toxic, with a strong accent on micromanaging, blame and scapegoating when plans go off track. Rather than addressing systemic issues and punishing over-controlling behaviours, our current "leaders" often resorts to placing individuals on PIPs or subjecting them to Focus. Leadership prioritizes operationalizing and commercializing open-source projects over encouraging innovation and long-term thinking. This short-sighted focus stifles creativity and risk-taking. Managers are required to place the lowest-performing employees into Focus - however, because this mandate repeats multiple times per year to meet unregretted attrition targets, nearly everyone is eventually caught in the cycle. Given how frequently managers must comply - and how subjective the process is - individuals often have to suffer deeply for a chance at recovery and to pass the Focus process. This ongoing cycle creates a high-pressure environment where survival depends more on political maneuvering and extreme overwork rather than on actual job performance. Those who remain are often the ones adept at managing optics, not the ones delivering long-term, meaningful results. The workforce also lacks meaningful diversity. The majority of remaining employees come from just two dominant demographic groups, and most are on temporary H-1B visas. Employees who are visa-bound are more controllable and compliant, which is how Amazon likes it. Overall, the environment is the opposite of what’s required for experimentation and innovation. I have little confidence in Amazon’s long-term prospects if these practices continue.

Explore other reviews about Amazon Web Services

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure, pay and tech stack

Cons

On-call can be hectic. NA

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work Life balance. Like anywhere else, this is going to depend a lot on your manager in the territory that you receive. However, I’ve noticed that in the Austin office, working 30 to 40 hour weeks is the standard and I don’t know anyone who works over 40 hours a week on a consistent basis. Obviously, if there’s a certain big deal, you’re trying to push over the edge you might need to every once in a while, but for the most part, there’s a ton of flexibility on the time that we come into the office and leave.

Cons

A lot of people are leaving right now because the compensation structure is not always super clear and usually we are given our quotas after the quarter is actually over. Also, there is no continuity with customers. You may work on any given relationship with a customer for one to two years and then right before you get a deal to close, they move that customer out of your territory. Also, there is no path to increasing your level. In other parts of the company, it is very typical to move from a four to a five in two years. In the sales order, it takes 4 to 6 years of AWS experience. Even if you have prior sales experience. For this reason, a lot of people try to boomerang because it seems like that’s the only way to promote.

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