Really fun work environment
you get to talk about tech to other people if you enjoy it
It is a good job if you are starting out.
Cons
If it is slow you still need to hit certain numbers.
When holiday season comes be ready to work at all times.
3.0
Apr 10, 2026
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Some fun personalities to work with and repeat customers will put a smile on your face.
Cons
Misappropriated tasks. Why are Vpls downstocking? Why is it being mentioned every hour? Why isn't there a dedicated warehouse staff to do that so that one team is in charge of that to ensure accuracy?
Had to beg and plead with management just to get people to float to more than one department for YEARS.
Favoritism for employees who sell credit cards and memberships even when they aren't team players.
High pressure to offer services to 100% of customers, and then double down even when they say no so that you can earn your managers NOT YOU at trip to Disney.
Perks for these things keep getting cut. Expect your managers to be knowledgeable about 1 or 2 departments (computing and home theater) and not actually manage or train you about any other department.
Remember team it's not about actually selling what the customer needs or wants it's all about how skillful you are at high pressure sales to meet metrics. You want another water bottle or jacket? I've got 20!