Employment - Sales Representative Cellular Sales Employee Review

1.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule, consistent customers

Cons

Final check includes anywhere from 1-2 months of commissions, wont be paid out until 9 months after you leave the company. You sign a "Dealer agreement" but dont get much for benefits other than life, dental, vision, healthcare-but not in network in many places. The directors in South GA market push you to "stuff" accounts to hit metrics, making it customer service nightmares and no hourly pay, solely commissions on a "draw" of 10.88/hr and then comms is HEAVILY taxed with many chargebacks due to other reps adjusting accounts. They share commissions, but can be unshared and frequently are. Lots of unethical reps making customers not want to return due to bad experiences. Its a "no loss company" so any theft, missing inventory, etc are charged out to the reps. They have a bad reputation in most communities they serve due to commission only reps needing to stuff accounts to make any money, most ethical reps are barely making minimum wage, and the ones you see making decent money, are doing it unethically.

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Cellular Sales Response
6mo
Thank you for taking the time to share your experience with us. We learn from everyone who walks through our doors and appreciate your time with us.

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
4mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

1. High earning potential (Key Word) 100% commission structure means strong performers can earn significant income. 2. Flexible scheduling (for top performers) Those who perform well will have more control over their work schedule. 3. You are a good fit if you: Thrive in high-pressure environments Are comfortable with aggressive sales targets Prefer commission-driven roles

Cons

1. Lack of certain benefits No PTO or sick time. Employees must provide their own business casual attire. 2. Commission-only pay structure Income stability may be low, especially early on. Pay expectations during hiring may not match reality. 3. Misleading recruiting process Compensation and scheduling were presented differently during hiring than in day-to-day work. 4. High-pressure and discouraging culture Strong pressure to meet targets immediately. Feedback can feel dismissive or belittling. Employee concerns may be labeled as excuses. 5. Aggressive sales practices Strong pressure to close deals quickly despite customer preference. Limited discussion of details of products or long-term costs with customers. 6. Customer trust issues Some salespeople view customers mainly as revenue opportunities. Sales tactics may lead to customer complaints or escalations. 7. Results prioritized over ethics Questionable sales tactics are often not corrected if the results are good. 8. Unpredictable scheduling Schedule draft favors top performers. Others may get inconsistent or inconvenient schedules. 9. Poor work-life balance/Lack of flexibility Appointments encouraged outside scheduled shifts to avoid sharing sales. Leaving early for emergencies may be viewed negatively. 10. Limited training and support Trainers are active salespeople also focused on commissions. New employees may struggle to get guidance. 11. High turnover Many new sales reps leave quickly, suggesting instability.

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Cellular Sales Response
3mo
Thank you for taking the time to share your experience with us. Feedback is always helpful. Our highest priority is to be sincere and honest in our interactions with our clients and employees. We learn from everyone who walks through our doors and appreciate your time with us.
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