Strong Pay and Benefits, but Executive Direction Lags - Network Technology Tech II Cox Communications Employee Review

4.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Local leadership earns a solid B plus. They are supportive, approachable, and generally on point. The benefits are strong and the pay is above average for the industry. One of the biggest highlights is the people. Coworkers really make the job enjoyable. Time flies when you are working with a solid crew, doing something meaningful, and having fun while doing it. Perks like free internet and TV including all premium packages, a company vehicle, provided tools, and a uniform allowance all go a long way in making the job comfortable and sustainable. Overall, I truly wish I could have stayed longer. If the opportunity to return ever comes around, I would be happy to come back.

Cons

Executive leadership, on the other hand, needs a complete overhaul. There is a clear disconnect at the top that affects long term direction. I would have liked to see more aggressive competition, especially with fiber rollout, modernized field equipment, and streamlined product offerings to stay sharp in the market.

Explore other reviews about Cox Communications

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensates generously, prioritizes employees and DEI, crazy good benefits, opportunity for growth. You're recognized for your contributions.

Cons

Not immune to downsizing/sales. There are people there that should have been put on PIP plans, but sometimes there is a reluctance to do that.

2.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Taking PTO was fairly easy if you had a good manager Easy Commute Store hours weren't bad for now Benefits were expensive if you have a family but decent, you don't get what you pay for but it's good enough for an individual Lots of opportunities to move up because people keep leaving

Cons

Management is horrific and does not have a vision for success. "Punishment" calls being added to your calendar less than 30 minutes notice. Constant fear you will be fired if you perform worse one month even if you obtained your goal. Employees of all retail roles are leaving the company or shifting to different departments because management is unbearable and insufferable. Your coworkers hate it too so you'll constantly have low morale and will dread showing up every day.

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