Does not value their employees - Personal Banker II Fifth Third Employee Review

1.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

They recently updated their PTO bucket to provide a "better work life balance". The pay is decent and they do offer health insurance, dental and vision.(comparable to others in the industry)

Cons

High pressured sales goals. Empty promises about incentive compensation. You make work yourself down to bones and they would still tell you that you're not doing enough. I asked for PTO on several occasions (a year in advance) and it would go unapproved because PTO time around holidays are reserved for employees that have children. Management would claim that we were fully staffed with one full time teller and a part time teller to run a high foot traffic branch, causing the bankers to spend most of their work time being a teller. During a banker meeting hosted by the regional managers, we were told to advertise ourselves and fifth third by going door to door to people's homes outside of work hours to provide individuals with our business cards to "build our businesses" (extremely unsafe). Technology is extremely outdated and I spent most of my day waiting for my computer to load so I can attempt to process basic every day transactions. Health insurance has a high deductible. Management frequently asks for feedback but then provides defensive responses to suggestions, making you feel small. Partners within organization are difficult to work with. No overtime is allowed but you are often required to stay late to make outbound sales calls and required to take longer lunches or come in late some days to make sure you don't get any overtime pay.

Explore other reviews about Fifth Third

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities Competitive pay Numerous benefits

Cons

Could improve back office alignment with advisors so there is hurdles to jump over to get things accomplished.

1.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great for entry level experience, my coworkers on my team were great, my direct manager was amazing great friends with her

Cons

This job paid awfully, I was having to pay for things on my credit card because between rent and my student loans I didn't make enough to afford the city, there is no advancement opportunities if you're great at your job. They would rather keep you at your current position than promote you because you'd be hard to replace. Senior leadership needs to seriously reconsider their actions if they want to keep people long term.

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