Don't Fall for the B.S. - Operations Associate Flexport Employee Review

1.0
Aug 13, 2018
Recommend
CEO approval
Business Outlook

Pros

-You will become an expert in Supply Chain Logistics in this role (because you have to do everything lol) -Catered lunch -Healthcare is great -Interesting folks to work with

Cons

-This is not a tech company. Do not be fooled. This is a logistics company that is selling automation to their investors but cannot deliver on this goal anytime soon due to the complexity of this role. You will get to use a cool platform but every date, schedule etc must be inputted by a physical person. -No Promotions! All lateral moves. You will get additional responsibility with no pay increase. And it's already salaried which means Flexport wins and you lose. -I got 55k base with 10k potential bonus. It sounds good at first for logistics right? Except it's salaried. You will work for every dime. They make it seem like its above industry standard but if you work 60+ hours a week.. you do the math. -no work life balance. They will make a fuss everytime you want to take a work from home day and look at you sideways if you try to leave early to beat traffic. -Culture is just a fancy word for peer pressure to work you to death. It's also a fancy word for they are ready to fire you at any moment if you don't follow unspoken rules. Seen people get fired for no reason at all except that they were a "bad culture fit."

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Flexport Response
7y
Thanks for your feedback. At Flexport, we value speaking candidly and believe in listening to others’ opinions. I’m disappointed that your experience at Flexport didn’t match our commitment to being the best place to build and grow a career. We agree that our employees are interesting, passionate, and hard working. That said, since joining the company in April, one of my focuses has been to evaluate both work/life balance and career development and progression at Flexport. I’m happy to say that we are making progress in both of these areas with plans for continued improvement. As a technology-enabled freight forwarder, we very much see ourselves as a tech company. We also know there will be manual work in the interim, as we continue to build automation into our platform. It is through the incredible work of our team and the feedback they give that will continue to drive the digitization of this industry. Again, we’re disheartened that your time here wasn’t aligned with your expectations but are grateful for your honest feedback.

Explore other reviews about Flexport

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging, fast-paced, balanced, global, exciting

Cons

There are a lot of problems to solve, so if you don't like solving problems, it's not for you. Bureaucracy exists but is not super established and is possible to break through.

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

After 8+ years at Flexport, I’m still as excited as day one, actually even more! The ability to tackle fresh challenges daily and rotate through different areas of the company has kept my career dynamic. We’re a culture-first organization that values internal promotion and real human connection. Technologically, we’re moving faster than ever, listening to our customers to build an end-to-end platform that handles everything from PO management to fulfillment. Our shift toward AI, automation, and optimization is a game-changer for the industry. If you want to have a tangible impact on global trade, this is the place to do it.

Cons

You work a lot (but it's fun).

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