Nice staff and accommodating with schedules, but tough customers - Sales Associate Forever 21 Employee Review

3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The environment and the staff were nice. They were accommodating with my school schedule as well

Cons

The customers and picking up. Re-folding clothes

Explore other reviews about Forever 21

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment to work for. Lots of growth.

Cons

They went out of business and that sucked.

1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively good job security bc everyone quits

Cons

-horrible, stingy break policy -extremely low pay in comparison to workload -ungrateful company that treats employees like garbage -awful customers -highest turnover ive ever seen at all levels across all stores -horrible operating hours and long shifts -all company and DM did was gaslight everyone at store level -horrible company with zero standards or knowledge of how to run a successful business hence why they shut down -conpany had horrible ethics and forced it down to store level (ex-encouraging store employees to sign non English speaking people up for credit cards)

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