It is obvious that HCSS highly values work culture and employee health. This came as a pleasant surprise when I switched over from my previous job in a more old-fashioned work environment. My work is meaningful, my efforts impactful, and my days enjoyable.
Cons
The training is brutal for entry-level developers, but once you get through it, work is pretty smooth sailing.
HCSS Response
1y
Thank you for sharing your experience! We're glad you’ve found meaning in your work and enjoy the culture at HCSS. We know training can be tough, but it’s designed to set our teams up for long-term success. We appreciate your feedback and are always working to improve!
Thank you for sharing your experience and for the positive feedback. We’re glad to hear you enjoyed the work and the people during your internship. We appreciate the time you spent with us and wish you continued success as you move forward.
A lot of fun activities, and relatively friendly staff.
Cons
• The support role ties you to your computer and phone waiting for calls.
• The shift draft places you in late shifts like 11 to 8.
• You complete an overnight shift once a month, 8 p.m. to 5 a.m., even if you worked 11 to 8 earlier.
• You return to the office the next day after the overnight.
• The culture promotes activities, but support schedules leave you without time for them.
• Many people try to transfer out of support as soon as possible.
• Training prepares you for basics, but real cases require trial and error.
HCSS Response
6mo
Thank you for taking the time to share your experience. We’re glad to hear you found the team friendly and enjoyed the activities we offer. We also appreciate your candid feedback about support schedules, overnight shifts, and training. Support roles are demanding by nature, and we recognize the importance of balancing coverage needs with employee well-being and opportunities to engage in our culture. Feedback like this helps inform ongoing conversations around scheduling, development, and how we better support our teams. We appreciate your time at HCSS and wish you the best moving forward.