Great company culture - Anonymous employee HCSS Employee Review

5.0
Sep 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture and work/life balance. They have a lot of events to keep you involved and form a workplace community.

Cons

Not really any, i enjoy my time here

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HCSS Response
9mo
Thank you for your review! We’re so glad to hear you enjoy the culture, events, and work/life balance at HCSS. Creating a strong sense of community is something we care deeply about, and we’re happy it’s been meaningful to you.

Explore other reviews about HCSS

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work, coworkers, and teams

Cons

Full time pay a bit weak, but fair in my opinion

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HCSS Response
4mo
Thank you for sharing your experience and for the positive feedback. We’re glad to hear you enjoyed the work and the people during your internship. We appreciate the time you spent with us and wish you continued success as you move forward.
3.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of fun activities, and relatively friendly staff.

Cons

• The support role ties you to your computer and phone waiting for calls. • The shift draft places you in late shifts like 11 to 8. • You complete an overnight shift once a month, 8 p.m. to 5 a.m., even if you worked 11 to 8 earlier. • You return to the office the next day after the overnight. • The culture promotes activities, but support schedules leave you without time for them. • Many people try to transfer out of support as soon as possible. • Training prepares you for basics, but real cases require trial and error.

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HCSS Response
6mo
Thank you for taking the time to share your experience. We’re glad to hear you found the team friendly and enjoyed the activities we offer. We also appreciate your candid feedback about support schedules, overnight shifts, and training. Support roles are demanding by nature, and we recognize the importance of balancing coverage needs with employee well-being and opportunities to engage in our culture. Feedback like this helps inform ongoing conversations around scheduling, development, and how we better support our teams. We appreciate your time at HCSS and wish you the best moving forward.
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