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LanguageLine Solutions

Engaged Employer

No Support for Interpreters You are just a Money Making Machine - Interpreter LanguageLine Solutions Employee Review

1.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work from home. Nothing Else.

Cons

VERY low pay, NO raises ever, Quality Evaluations that almost always say "Meets Expectations" for everyone, no matter how good and skilled you are. They also send you Court Calls without any Training - considering how high-stakes these hearings are, this is highly irresponsible and unethical! If you request court training, they will turn you down. Yet they will provide the training to new interpreters. After approving your paid time off, they will reverse it without any notice. They pay you less than what companies pay bilingual Customer Service Agents. Benefits: Health insurance is a joke. After working for them for years, they will NEVER give you a raise, even if you request it. In fact, if you ask for anything, the answer is ALWAYS NO. They retaliate against employees who are trying to form a union. If you interpret verbatim, they will write you up for interpreting profanities (which should be interpreted). They value customer service more than accurate interpretation.

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LanguageLine Solutions Response
7mo
Thank you for sharing your feedback and for your many years of interpreting experience. Your perspective on training, communication, and support is valuable, and we take such input seriously. As interpreters who work through partner organizations are supported directly by those partners, we encourage you to reach out to your hiring partner to discuss your specific concerns. We appreciate the important work you do to help people communicate every day.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work remotely and they provide the equipment.

Cons

Bad management, no cost of living raises or performance based raises. They placed multiple people on PIPs and gave everyone low scores on performance reviews due to the company not hitting revenue goals. They used this as a reason to let people go and hire abroad. Employee moral is low and people either keep quitting or being “let go”.

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LanguageLine Solutions Response
3mo
Thank you for sharing your experience and for your more than three years of service with LanguageLine. We appreciate your perspective on management, performance processes, and morale, as well as your recognition of the flexibility remote work can offer. Our teams continuously review practices, resources, and systems to better support employees and maintain a respectful, high-quality work environment. Feedback like yours is important in that effort. We wish you continued success in your career moving forward.
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