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LanguageLine Solutions

Engaged Employer

Very bad experience, would not recommend to anyone. - All-call Interpreter LanguageLine Solutions Employee Review

1.0
Apr 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- Work at home. - Earning an income to survive if lack of other options.

Cons

- Job requires great skills , education, effort but in the other hand Miserable pay, minimum wage, no respect. -No paid vacations, hard to get days off without them seizing the opportunity to count it against you, inflexible schedule. - According to their client companies LLS charges them high bills , for one day of an interpreter's work about approximately 10000 USD , the interpreter gets less than 90, that's how cheap they are ... - Slave driving Greedy company only interested in profit and exploitation of employees. - They sometimes claim mistakes in the calculation of payroll but mysteriously these "mistakes" always give you less than they owe, never more. you always have to be vigilant and document and watch the number of hours you worked which gives you extra work in addition to the already high demand, stressful work you are doing. - Clients/agents from companies you interpret for are sometimes, rude , stressed, uneducated, stupid, not trained on how to work with an interpreter and tend to blame the interpreter for their incompetence, in which case your own company does not get your back and throws the interpreter under the bus to appease the client. Interpreters are considered disposable, and that is why the company cannot retain a lot of experienced competent interpreters and counts on continuous hiring with low standards. management is cheap in compensation of equipment etc, they always try to find excuses to give you only partial compensation or nothing at all. they refused to pay for equipment claiming it is not the kind that they want, then after I proved to them it was not the case, they only paid for one piece of equipment and not the other. Despite having outstanding evaluations and excellent performance there is no reward or incentive in the long term except for a tiny taxable performance bonus of about a hundred and smth dollars twice a year. you only hear from them if they are trying to police you, or if they get an inaccurate complaint from a from a 1 over 100 mentally unstable frustrated client trying to use the interpreter as a punchbag to blame for his own issues, problems, incompetence, etc. in which case LLS takes his word over yours. -The Fact that they post fake positive employee reviews here to mislead possible prospects.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work remotely and they provide the equipment.

Cons

Bad management, no cost of living raises or performance based raises. They placed multiple people on PIPs and gave everyone low scores on performance reviews due to the company not hitting revenue goals. They used this as a reason to let people go and hire abroad. Employee moral is low and people either keep quitting or being “let go”.

avatar
LanguageLine Solutions Response
3mo
Thank you for sharing your experience and for your more than three years of service with LanguageLine. We appreciate your perspective on management, performance processes, and morale, as well as your recognition of the flexibility remote work can offer. Our teams continuously review practices, resources, and systems to better support employees and maintain a respectful, high-quality work environment. Feedback like yours is important in that effort. We wish you continued success in your career moving forward.
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