Never thought I'd get addicted to work - Assistant Manager Plum Employee Review

5.0
Nov 14, 2021
Recommend
CEO approval
Business Outlook

Pros

- Love the fact that everyone's hustling and willing to help - Founders are charismatic and friendly and they encourage new ideas and initiatives - You can get burnt out in early stage startups pretty easily but here the colleagues are so fun to work with and they check-in on you just to ask you how you're doing - GIF and meme culture is to beat - You get better at your game because work volume is high

Cons

- Work piles up when you take leaves. I feel they should hire more in each function with the scale they are growing the business - Meetings can drag on for a bit and lack of documentation before and after meetings hurts the business

Explore other reviews about Plum

5.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Place to work at

Cons

It is a great place to work at

5.0
Jan 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It feels great to work at a company that is genuinely disrupting a complex industry like Insuretech. The "People-first" value isn't just a slide in a deck; rather, it’s reflected in how we treat each other. You are encouraged to be a "Player, Not a Spectator" from day one, which is super awesome. There is ample room to take big risks and own your ideas. There are excellent health insurance benefits, wellness programs, and a focus on mental health that goes beyond the standard employee benefit programs

Cons

While the focus on growth is essential, there is a noticeable disparity in how different departments are prioritised. The "revenue-generating" teams often receive the lion's share of recognition and resources, while critical "post-sales" functions like Customer Success, who are responsible for long-term retention and the actual "Plum experience, can feel like an afterthought.

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