Low pay, unclear management, and poor communication - Customer Service Representative Randstad Employee Review

3.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work option with flexible location

Cons

Extremely low pay ($15/hour) for the responsibilities involved Lack of professionalism across the organization No clear communication structure I was never properly introduced to or informed who my manager, HR, or leadership team was Recruiters frequently ghosted after interviews or applications Bait-and-switch practices: applied for several positions, but the role and expectations changed during the process Disorganized onboarding (if you can call it onboarding at all)

Explore other reviews about Randstad

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility

Cons

No true cons right now

1.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Unfortunately most people don't have a choice in this type of economy but if you do avoid at all costs.

Cons

You will endure the most mind numbing on boarding process that should be illegal. First of all the on-boarding is done through their app "Randstad: jobs for workers" which places a backdoor on to your cellphone giving them access to essentially your entire life including location, photos, videos, files, phone number, address, etc not only that during the i9 section you will need to enter a "friends" personal information to verify your documents collecting even more data. If this company suffers a data leak or is personally selling it then be prepared to have your identity leaked and stolen. And if you have problems with the app be prepared to talk to immigrants in a foreign country that have full access to all of your personal data.

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