More work than you can imagine - Operations Manager Vacasa Employee Review

People at that place are awesome!

I was, unfortunately, part of the cuts! HR could have used a little more authority.

Honestly, there’s nothing positive here except the ability to work remotely.

The massive layoff in early 2024 really marked the beginning of Vacasa’s decline, and the 2025 merger with Casago only made things worse. More layoffs, no job security, and the team leads we once had are all gone. Strong leadership has left, and what’s left feels toxic. Leadership now is passive-aggressive, disengaged, and misuses their power. Most of the remaining employees are just trying to find their next opportunity. I really hate being here. The pay doesn’t reflect the amount of work we’re expected to do. We’re overloaded with tasks, constantly navigating changes, and often bear the brunt of the owner’s frustration, even when we’re left in the dark by leadership and don’t have the full information ourselves.