It was good.... - Manager Walgreens Employee Review

4.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture at the manager level and below can be excellent. The work can be very rewarding. I loved my job because of my coworkers and I was lucky with my work. I left for a huge pay increase, better benefits, an office and a better commute.

Cons

The pay is terrible and promotions are too slow to recognize the very best people. You can imagine what it's like if you're merely good at your job. Bonuses can (and do) get cut in half or eliminated entirely, regardless of your personal rating. Stores are underpaid and understaffed. Be wary of old company reviews. The good old days are gone. The company was taken over by Alliance-Boots in 2014. All executives were fired or chased away. Americans haven't fared well in the change. Stores are closing. Almost the entire c-suite leadership is now from London and they seem to resent the move. The CEO is an Italian billionaire that convinced the old Walgreens to buy his company for $9.4 billion...then took them over. To be fair, it was a brilliant move, WAG had some bloat and Pessina has a global vision. Corporate people at all levels have been leaving in droves since 2016. They went to a silly "open workspace" concept for absolutely everyone. Working there is like working in a call center, no matter your department. If you interview, ask how long people you meet have worked there. It's a potential warning sign. Look for signs of understaffing too or you could be sorry. Don't believe them when they use the bonus as an excuse for less pay.

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5.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Fine job nothing too crazy

Cons

Classic customer service issues here and there

3.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good entry level position for an aspiring IT technician who wants to learn the ropes of how the enterprise IT worlds works. You'll work with a lot of different software applications and many different hardware setups including RF technology. There's also a lot of room to specialize and take on projects that interest you so long as it improves the workplace. Upper management is attentive and supportive. Compensation is fair for an entry level IT role and the 4x10 schedule can be nice if it's for you.

Cons

This is actually a hybrid IT-maintenance position and you're likely going to perform far more maintenance work than IT work depending on the facility you work at. Due to the size of the program, there are many less IT specialists to lean on for support and training/documentation can be sparse. There is a high workload oftentimes and one lengthy troubleshooting session can result in a cascade effect and due to the size of the program, support can be hard to come by. Due to the small team sizes, callouts/uncovered PTO can be absolutely brutal.

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Walgreens Response
2mo
Thank you for taking the time to share your work experience with us. We greatly appreciate your feedback.
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