Gaining Momentum - Anonymous employee Western Union Employee Review

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

Explore other reviews about Western Union

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid future w/ new products. New strategic leadership team. Global scope. Legacy brand. Exciting to be a part of a transformation.

Cons

I am really thrilled with my choice to join Western Union and have not observed any cons or at least not any that are not solvable.

2.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work in a multicultural environment. Subsidized lunches that are pretty decent. Interesting work.

Cons

Total comp is not competitive because of changes to bonuses (much smaller and shifted more to RSUs that will depreciate). The company has eroded benefits and perks as much as possible, but I'm sure they will find more ways. There is not much room for career advancement and your pay quickly becomes uncompetitive. Leadership values corporate speak without results more than competency. Things take too long to release to customers. There are too many priorities for the workforce so it leads to delays, burnout, and turnover. Employee evaluations are really just a popularity contest. The company cannot sustain its dividend payments for more than a couple years and needs to be acquired or go private to have a chance of survival. For now, there is a lot of restructuring, layoffs, toxic competitiveness, turf wars, and a focus on things that have nothing to do with improving revenue. Every time I come back from a few days office, there is an important departure or layoff.

6
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