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      Holland America Line

      Engaged Employer

      Holland America Line reviews

      3.3

      45% would recommend to a friend

      (644 total reviews)

      Beth Bodensteiner

      70% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Holland America Line has an employee rating of 3.3 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

      Reviews by job title

      644 reviews
      2.0
      Feb 10, 2026

      Just ok

      Personal cruise consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is ok. Training was great.

      Cons

      Pay structure was changed many times. It was a challenge was dealing with frustrated customers who were often upset due to difficulties reaching support.

      2.0
      Jan 29, 2026

      No upward momentum

      Chat agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is hard to get fired. The work is 100% remote

      Cons

      Pay scale is slow to change, and no longer locked to Seattle min wage, so you could be making much less than a local agent

      Viewing 1 - 3 of 644 Reviews
      Related searches: Holland America Line jobs | Holland America Line salaries | Holland America Line benefits | Holland America Line interviews
      ReviewsHolland America Line reviews

      Glassdoor has 949 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.