Pacific Life reviews

3.3

58% would recommend to a friend

(665 total reviews)
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Darryl Button

58% approve of CEO

58% positive business outlook

Pacific Life has an employee rating of 3.3 out of 5 stars, based on 665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

665 reviews
1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were genuinely great, and the benefits package is strong. The people I worked with were genuinely great, and the benefits package is strong. For those working on‑site, the free lunch is a nice perk that helps offset the four required in‑office days. The company also hosts a variety of engagement events, which can be fun, but are not a viable solution to the lack of engagement employees are feeling.

Cons

The organization operates in a near‑constant state of change, with decisions frequently reversed or reworked, creating ongoing instability. Accountability is inconsistent - management is rarely held to the same standards as the people doing the actual work - and recognition tends to favor officers while others are left managing the fallout. Impact isn’t recognized or rewarded, while tenure and internal politics often carry more weight than actual results. Leadership often only hears the feedback that aligns with their own views, so concerns are routinely overlooked. The push toward being “OnePL” and global doesn’t align with the requirement to be in the office four days a week. For U.S. employees collaborating with global teams (and vice versa), this often means extended workdays to accommodate time‑zone differences, adding to the strain. Employee feedback seldom reaches leadership, largely because there’s a belief that nothing is fundamentally wrong and that any negative sentiment is simply tied to the return‑to‑office mandate. As a result, concerns go unaddressed and the cycle continues, allowing leaders to maintain a positive image with the C‑suite rather than confronting real issues.

4.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Company does a lot to take care of their employees and make them have value

Cons

Unsure about this at this time

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Pacific Life Response
3mo
Thank you for sharing your experience. We’re glad to hear you feel cared for and valued at Pacific Life, and we appreciate the work you do as part of our team.
3.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance is good

Cons

Upward mobility is limited, questionable management

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Pacific Life Response
3mo
Thank you for sharing your experience and for the many years you spent with Pacific Life. We’re glad to hear that work‑life balance was a positive part of your time here. We’re sorry to hear that other aspects of your experience didn’t reflect the culture we strive for. Our employees are our most valuable asset, and we’re committed to a culture rooted in respect, balance, and long‑term sustainability. Supporting career development and internal mobility is an important part of that commitment, and we continue working to improve leadership communication, transparency, and visibility into growth opportunities across the organization. Thank you for sharing your perspective — feedback like this helps us continue to improve.
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Glassdoor has 765 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.