Does Selfridges pay their employees well?

According to anonymously submitted Glassdoor reviews, Selfridges employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Selfridges. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Selfridges?

72% of Selfridges employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Selfridges 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Selfridges?

Sales Associate (548) , Sales Assistant (97) , Brand Specialist (48) , Retail Sales Associate (48) , Manager (27) , Sales (22) , Department Manager (21) , Sales Consultant (15) , Project Manager (14) , Retail Assistant (14) , Seasonal Sales Associate (13) , Sales Advisor (12) , Assistant Manager (11) , Retail Sales Assistant (11) , Sales Manager (11)

What are the pros of working at Selfridges according to real employee reviews?

"If you're fortunate enough to be in a good team the people are great." ((in 119 reviews)); "Pay was good for a job that required carrying out cleaning standards and talking to customers." ((in 91 reviews)); "Good benefits to working here" ((in 73 reviews)); "•The colleagues I work with are great and we all get along well which always makes it easier to work as a team." ((in 69 reviews)); "Great teams in parts of the business with loads of good people to work with." ((in 65 reviews))

What are the cons of working at Selfridges according to real employee reviews?

"Poor management and slow response to issues" ((in 141 reviews)); "Hours are long and not flexible" ((in 120 reviews)); "HORRIBLE DISRESPECTFUL BULLY AND UNEDUCATED BONUS HUNGRY MANAGERS" ((in 83 reviews)); "No work life balance" ((in 41 reviews)); "The late working hours" ((in 35 reviews))

What are the top reviewed Selfridges locations?

New York , Los Angeles , Dallas , Minneapolis , San Francisco , Seattle , Pittsburgh , Atlanta , Phillipsburg , Jersey City , Boise , Chicago , White Plains , Cornwall , Bellevue , Dakota City , Charlotte , Earth , Houston , Detroit Lakes , Indianapolis , Huntington Beach , Manchester , Englewood , Altoona , Las Vegas , New Orleans , Kent , California , Fort Lauderdale

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Selfridges

Selfridges reviews

3.8

72% would recommend to a friend

(1,794 total reviews)

André Maeder

81% approve of CEO

55% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Selfridges has an employee rating of 3.8 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Selfridges employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Apr 11, 2026

Ok

Food service worker

Recommend

CEO approval

Business Outlook

Pros

Fun times occasionally Nice events Got to meet famous people pay was good depending on the season, e.g. xmas bonuses working in food sector meant good tip bonuses

Cons

colleagues needed better customer service skills colleagues needed better people skills customers were abusive tried looking for other jobs in line with my career dreams and was shut down , asked for help and it wasn’t given

5.0

Apr 6, 2026

YES

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Best team, great hours and good management

Cons

Less turnover with higher management

4.0

Mar 31, 2026

Great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

great management in the womenswear department friendly and welcoming team, easy to make friends decent training 35% discount and Trafford centre staff discount Commission

Cons

some of the older members of staff who had worked there a while were quite cliquey, felt looked down upon by them can get a bit boring if you’re on a quiet section which also means less commission

Viewing 1 - 3 of 1,794 Reviews

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London, England

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Creative Traffic Coordinator