Does Toronto Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Toronto Zoo employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toronto Zoo. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Toronto Zoo?

83% of Toronto Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toronto Zoo 3.5 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Toronto Zoo?

Cashier (11) , Guest Operations (5) , Sales Associate (4) , Guest Relations (3) , Guest Relations Representative (3) , Retail Sales Associate (3) , Associate Trainer (2) , Carpenter (2) , Curatorial Research Assistant (2) , Custodial (2) , Food Service Worker (2) , Guest Services (2) , Intern (2)

What are the pros of working at Toronto Zoo according to real employee reviews?

"Met some great people" ((in 13 reviews)); "Good team, a lot of fun" ((in 5 reviews)); "Welcoming staff that are always willing to help, positive work environment" ((in 3 reviews)); "Outdoors, hands on, community, fun work environment" ((in 3 reviews))

What are the cons of working at Toronto Zoo according to real employee reviews?

"Management may work hybrid and you work on site." ((in 6 reviews)); "low pay, not very encouraging." ((in 6 reviews)); "Bad hours, starts at 6 but difficult if you dont have car" ((in 3 reviews)); "Hard to get time off in the summer" ((in 3 reviews))

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Toronto Zoo

Toronto Zoo reviews

4.1

83% would recommend to a friend

(75 total reviews)

John Tracogna

95% approve of CEO

63% positive business outlook

Ratings by category

4.0

Career opportunities

3.9

Culture & values

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.6

Senior management

3.5

Work/Life balance

Toronto Zoo has an employee rating of 4.1 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Toronto Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

75 reviews

3.0

Feb 2, 2026

Seasonal Guest Relations Staff

Seasonal guest relations staff

Recommend

CEO approval

Business Outlook

Pros

- Amazing co-workers - Opportunity to really develop your communication skills

Cons

- A lot of micromanaging - A lot of the time you'd be sent home early from your shift

3.0

Jan 23, 2026

Seasonal

Customer service

Recommend

CEO approval

Business Outlook

Pros

Flexible hours for a student

Cons

Can get sent home if it’s not busy

5.0

Jan 6, 2026

Great Seasonal Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really enjoyed working with management and coworkers.

Cons

On busy days the job can be stressful.

Viewing 1 - 3 of 75 Reviews

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Jobs at Toronto Zoo