Customer Services applicants have rated the interview process at Vivint with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Services roles take an average of 12 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Vivint overall takes an average of 12 days.
Common stages of the interview process at Vivint as a Customer Services according to 4 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Drug test: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Vivint in Oct 2022
Accepted offer
Negative experience
Easy interview
Application
I applied through a staffing agency. The process took 3 weeks. I interviewed at Vivint (Lindon, UT) in Apr 2017
Interview
Over the phone, they asked me random question and send me a letter by email, telling me that they offer me the job. They asked me to test my internet speed because I was going to work from home.
After hired me , the trainer ask me why do you think we have to give you this job. And what are your weakness. He questions my abilities to do the job.
The interview process was very simple. It was over the phone interview. They asked traditional interview questions, but the one that I always remember is when they asked me to describe how I would give instructions on making a peanut butter and jelly sandwich. Although this is a little funny, I understood that they were looking to understand that I can provide clear concise directions which directly applied to my role as a technical support customer service rep.
Interview questions [1]
Question 1
They asked traditional interview questions, but the one that I always remember is when they asked me to describe how I would give instructions on making a peanut butter and jelly sandwich. Although this is a little funny, I understood that they were looking to understand that I can provide clear concise directions which directly applied to my role as a technical support customer service rep.
I applied through an employee referral. The process took 2 weeks. I interviewed at Vivint
Interview
The interview went smoothly. Wasn't told what my responsibilities would be. After receiving the job, realized that it wasn't a good fit. Quit after a few months. Most likely wouldn't have taken the job.
Interview questions [1]
Question 1
How would well do you handle stressful situations?