Customer Service applicants have rated the interview process at Vivint with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 12 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Vivint overall takes an average of 12 days.
Common stages of the interview process at Vivint as a Customer Service according to 4 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Drug test: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Vivint in Oct 2022
Interview
The interview process was very simple. It was over the phone interview. They asked traditional interview questions, but the one that I always remember is when they asked me to describe how I would give instructions on making a peanut butter and jelly sandwich. Although this is a little funny, I understood that they were looking to understand that I can provide clear concise directions which directly applied to my role as a technical support customer service rep.
Interview questions [1]
Question 1
They asked traditional interview questions, but the one that I always remember is when they asked me to describe how I would give instructions on making a peanut butter and jelly sandwich. Although this is a little funny, I understood that they were looking to understand that I can provide clear concise directions which directly applied to my role as a technical support customer service rep.
I applied through an employee referral. The process took 2 weeks. I interviewed at Vivint
Interview
The interview went smoothly. Wasn't told what my responsibilities would be. After receiving the job, realized that it wasn't a good fit. Quit after a few months. Most likely wouldn't have taken the job.
Interview questions [1]
Question 1
How would well do you handle stressful situations?
I applied through a staffing agency. The process took 3 weeks. I interviewed at Vivint (Lindon, UT) in Apr 2017
Interview
Over the phone, they asked me random question and send me a letter by email, telling me that they offer me the job. They asked me to test my internet speed because I was going to work from home.
After hired me , the trainer ask me why do you think we have to give you this job. And what are your weakness. He questions my abilities to do the job.