The one unscripted question was: I am a customer, and you wrote the estimate on my car up as a 3 hour repair on the quarter panel, and I say I want it replaced. What do you say?
Field Auto Technical Adjuster Interview Questions
6 field auto technical adjuster interview questions shared by candidates
Scenarios
Tell me about a time you had an unhappy customer and what did you do to fix it?
Asked me question involving scenario with Body Shop manager/owner. What would you do in a scenario where the body shop attempts to add unnecessary repair(s) to an existing claim.
Just asked about what was on my resume and had to explain how my previous experience would fit into the job
Tell me about the most difficult customer you had to deal with?
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