You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off, and you can't see into one room from the other. You may inspect the room only once. How can you determine which switch is connected to which light bulb?
What makes you feel we should choose you?
There was a small test at the end role play and shadowing a customer representative, - who is Bloomberg? - what do we do? - how Technical are you - what would you do if you bought a Tv and it won't turn on - what is customer service? - what does going the extra mile for customers mean for you? - how do you do it? - your experience in customer service - give us one bad experience - one good experience - one difficult moment and how you solved it - what do you know about the financial markets? - what else do you know about bloomberg? - who is the competitor? - who are the clients? - who is the CEO? - would you spend all your money (if you had it) on the best Laptop in the world? - if yes then why? - what would you look at when buying a laptop - why laptop and not desktop?
The most unexpected question was: What I know about the platinum service?
Why Bloomberg, what's Bloomberg's products about, why this role, history of learning Japanese.
What did you do when you were leading in the military and the morale of the team was low?
The first thing they went over were my skills (typing was one of the skills)
give an example of a good and bad team work that you had
An example of when I've been a support to my co- workers
Some unexpected questions included description of certain scenarios and asking for how you would react in such cases. Your phone rang in the middle of a conference - what would you do? Your team leader suddenly asked you to do a presentation that has not been completed. How would you manage the presentation? Why do you think customer support matters for Bloomberg?
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