You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off, and you can't see into one room from the other. You may inspect the room only once. How can you determine which switch is connected to which light bulb?
Global Customer Support Interview Questions
2,809 global customer support interview questions shared by candidates
How would you breakdown the cost of this pen?
You have a stick of length 1, and you break it at a (uniformly) random position along its length. Take the longer of the two resulting sticks, and break it somewhere randomly along its length. What is the probability that you can make a triangle out of the three pieces?
Are you familiar with the settlement process for Derivative trading?
This wasn't really difficult, just different than some of the other questions: You have a black box with no distinguishing marks on it. The only input/output is an ethernet port. How would you determine what is running on the box?
If a widget is made of 2 screws and 3 nuts, each assembled in Steps 1 and 2 respectively, if the process yield for the entire operation is a third, how many screws and nuts would I need to make 1 widget?
What would you do if you have given a wrong solution that might corrupt the client's systems, you're out of the office and you don't have their contact info?
Technical questions such as network protocol
How do you consider yourself...
Q: How would you describe your troubleshooting process?
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